Returns Policy
Return of goods must be approved by Access Workwear & Safety.
These authorised returns must be freight prepaid by the customer and will only be accepted if (unless otherwise agreed with Access Workwear & Safety) they are:
- Returned within 14 days of supply (or in line with manufacturers warranties)
- In a saleable condition in their original packaging.
- Accompanied by documentation including:
- the customer’s name, address and contact phone number
- the reason for the return of the goods
Returns will be authorised by Access Workwear & Safety in the event that:
- Goods received by the customer are not as ordered
- Size exchange is required
- Product fault is in line with manufacturer’s warranty
Return Address:
Access Workwear & Safety
121-123 Bedford Road
Ringwood East VIC 3135